Hanmer Springs Thermal Reserve Hot Pool Details :: Corner Jacks Pass Road & Amuri Avenue, Hanmer Springs, Canterbury :: nzhotpools.co.nz for the hot pools, hot springs, geothermal pools of NZ

Outdoor swimming complex, with lots of pools of varying temperatures, wave pool, two hydroslides, cafe/bar. Great outdoor fun for the family. [Maz, NZ]

Heard so much about these pools so we were really looking forward to it, but were very disappointed. The pools were lukewarm (except the 3 sulphur pools which were full of floaties), strong smell of chlorine in the octagon pools, expensive to get in at $18 each. Wish we had tried Maruia Springs instead!!

Alicia
Rating: 4/10 1st January 2012
We visited in January during the peak of the NZ holiday season. This is a very commercial outdoor swimming park. It was very crowded, but seemed to be run well. The reception staff were young and not unfriendly but not particularly helpful or forthcoming with information, considering that a lot of people there would have been first-timers. I was impressed with the facilities, they are very modern, clean and pleasant. There's a great wave pool, lots of other pools for just soaking in, and a couple of hydroslides. There are plenty of safety lockers for valuables which cost $2 from memory. We had a drink in the bar/cafe and easily found a table. Our 9 and 7 year olds totally loved it which is the main thing for us!! I would highly recommend Hanmer but suggest going at off-peak times if possible!!

Maz
Rating: 9/10 13th April 2011
I would rate these pools as the best in New Zealand for ambience and atmosphere for the general public...

Richard Wall - AUCKLAND
Rating: 10/10 15th March 2011
First the BAD - Hot Springs reception staff very UNfriendly and UNhelpful. Wouldn't let us re-enter despite the fact that we had a weekend pamper package. Very EXPENSIVE - now $18 to enter. Add another $5 if you want to be able to re-enter during the day. Add another $10 if you want to use the 3 water slides. Total $33! Per Person!!! Now the OK - The pools themselves and the grounds are looking pretty reasonable after the recent makeover. The GOOD - The Aqua spa pools (where the swimming pool used to be) are a great addition. The lifeguards seem friendly and helpful. The GREAT - This is really the Spa next doors - wonderful service, very well looked after here.

David - Christchurch
Rating: 6/10 23rd January 2011
WE went all the way at great expense from Timaru as we heard Hanmer was world class. The reception staff were simply ignorant & arrogant. They need Kiwi Host training. My boy was charged adult price. We were treated like we had been there before & should know where everything was etc. We were not told about the Hydroslide until we were in the pools. It miserable there in the rain so we got out after a few mins, wasted our money & went home. I'll never go back there. We stopped down the road for a lovely meal & the publican went out of his way for feedback about the Pools & stated he was embarrased to hear too many similar stories which is why he asked. We went home via QE2 pools & had a great time, they were far better. I also state that Tekapo pools are far better & give better service.

James Douglas - Timaru
Rating: 1/10 14th June 2010
Pools fantastic. Lady that served us on Monday night was friendly & helpful. Lady that served us on Tuesday night was rude and complained that I swiped eftpos card too fast before I had even swiped it. Toilets/changing rooms dirty, locks didn't work on 2 toilets & showers are cold... disappointing but at least the pools were great.

Josie Leckie - Wellington, New Zealand
Rating: 7/10 19th June 2009
Love it, cant wait to go back. So clean !!!

Sophie - Christchurch
Rating: 10/10 11th May 2008
Excellent, great total package what can one say

Marc - Auckland
Rating: 10/10 11th May 2008
I love this place. It is great in the evenings over summer, but also when it is snowing in the winter. Lovely tall trees and mountains surround the area. It is so relaxing.

Adam - Melbourne, Australia
Rating: 10/10 11th May 2008
After seeing what Auckland has on offer, Hammer springs far outstrips Waiwera. Thumbs up

Mo - Auckland
Rating: 10/10 11th May 2008
NZ. no.1 hotpools, more than 12 pools in a fantastic alpine setting..very luxuries and refreshing...

Richard & Mike - AUCKLAND
Rating: 10/10 20th November 2007
love this place! the family area is great for the kids, while the parents can relax in the many pools that are in the complex.

Rhonda - New Zealand
Rating: 9/10 18th April 2007
Make sure You take your jewellery off. My silver chain immediately became black after bathing.

Paul - Melbourne, Au
Rating: 7/10 25th October 2006
Brilliant. we were driving from Auckland to Dunedin & decided to spend afternoon unwinding at the pools complex. Around Xmas 2004 - it was busy - but we found it extremely enjoyable - with some very private areas alongside large open pool areas for all the kids & a really nice flowing stream area with rocks etc. The perfect place to spend the day - I see why the Canterbury rugby team use it for some R & R. Really nice cafe / restaurant / bars. (Waiwera in Auckland should really take a lead from Hanmer which specialises in quality, fair- pricing & great friendly staff - in contrast Waiwera is utterly commercialised, like sitting in the playground at Macdonalds - except that the staff at Waiwera seem oh so grumpy ). Gotta hand it to you Mainlanders - you know how to relax in style...

David Woodhouse - Auckland, NZ
Rating: 7/10 13th August 2005

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