Hanmer Springs Thermal Reserve Hot Pool Details :: Corner Jacks Pass Road & Amuri Avenue, Hanmer Springs, Canterbury :: nzhotpools.co.nz for the hot pools, hot springs, geothermal pools of NZ

Absolutely artificial, if you want to feel like at home --- lots of concrete, bricks and tiles. No further comments, except --- I am totally disgusted. [LEUNG, Chi Keung, Australia]

WE went all the way at great expense from Timaru as we heard Hanmer was world class. The reception staff were simply ignorant & arrogant. They need Kiwi Host training. My boy was charged adult price. We were treated like we had been there before & should know where everything was etc. We were not told about the Hydroslide until we were in the pools. It miserable there in the rain so we got out after a few mins, wasted our money & went home. I'll never go back there. We stopped down the road for a lovely meal & the publican went out of his way for feedback about the Pools & stated he was embarrased to hear too many similar stories which is why he asked. We went home via QE2 pools & had a great time, they were far better. I also state that Tekapo pools are far better & give better service.

James Douglas - Timaru
Rating: 1/10 14th June 2010
Pools fantastic. Lady that served us on Monday night was friendly & helpful. Lady that served us on Tuesday night was rude and complained that I swiped eftpos card too fast before I had even swiped it. Toilets/changing rooms dirty, locks didn't work on 2 toilets & showers are cold... disappointing but at least the pools were great.

Josie Leckie - Wellington, New Zealand
Rating: 7/10 19th June 2009
Love it, cant wait to go back. So clean !!!

Sophie - Christchurch
Rating: 10/10 11th May 2008
Excellent, great total package what can one say

Marc - Auckland
Rating: 10/10 11th May 2008
I love this place. It is great in the evenings over summer, but also when it is snowing in the winter. Lovely tall trees and mountains surround the area. It is so relaxing.

Adam - Melbourne, Australia
Rating: 10/10 11th May 2008
After seeing what Auckland has on offer, Hammer springs far outstrips Waiwera. Thumbs up

Mo - Auckland
Rating: 10/10 11th May 2008
NZ. no.1 hotpools, more than 12 pools in a fantastic alpine setting..very luxuries and refreshing...

Richard & Mike - AUCKLAND
Rating: 10/10 20th November 2007
love this place! the family area is great for the kids, while the parents can relax in the many pools that are in the complex.

Rhonda - New Zealand
Rating: 9/10 18th April 2007
Make sure You take your jewellery off. My silver chain immediately became black after bathing.

Paul - Melbourne, Au
Rating: 7/10 25th October 2006
Brilliant. we were driving from Auckland to Dunedin & decided to spend afternoon unwinding at the pools complex. Around Xmas 2004 - it was busy - but we found it extremely enjoyable - with some very private areas alongside large open pool areas for all the kids & a really nice flowing stream area with rocks etc. The perfect place to spend the day - I see why the Canterbury rugby team use it for some R & R. Really nice cafe / restaurant / bars. (Waiwera in Auckland should really take a lead from Hanmer which specialises in quality, fair- pricing & great friendly staff - in contrast Waiwera is utterly commercialised, like sitting in the playground at Macdonalds - except that the staff at Waiwera seem oh so grumpy ). Gotta hand it to you Mainlanders - you know how to relax in style...

David Woodhouse - Auckland, NZ
Rating: 7/10 13th August 2005

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