Waiwera Thermal Resort and Spa Hot Pool Details :: 21 Waiwera Road, Waiwera, Auckland :: nzhotpools.co.nz for the hot pools, hot springs, geothermal pools of NZ

Waiwera Thermal Spa Resort is located 45mins north of Auckland. They have outdoor and covered thermal pools with a range of temperatures. There are also hydroslides and a movie pool. The lastest development is the Medispa which is truely world class. They offer all sorts of treatments from massages, facials and even dental treatments. The complex is currently being upgraded to keep the good times going! It's a great place for families or people looking for somewhere to relax. For more infomation feel free to contact the pools, the staff are more than willing to answer any questions! :-) Have a Splashing Time [anon, NZ]

Very disappointing, the Spa is overpriced for a out of date spa pool, which when we went there was not up to the water mark level, staff were friendly enough but the facilities were poor. This place needs an overhaul if they are going to charge top dollar.

Gina Deakin - Auckland
Rating: 4/10 17th July 2010
Lots of fun for the family. A little expensive, but very diverse facility which appeals to everyone. Will go back again and again.

steve m - los angeles usa
Rating: 8/10 18th June 2010
I found the staff very polite and trust worthy with our Grand children and Waiwera Spa and Hot Pools a clean and tidy place. I recommend this complex as having a good family atmosphere and a special treat to visits For a full review and video go to www.funmaps.co.nz click on the Waiwera Page

Adams Family - New Zealand
Rating: 10/10 27th May 2010
I enjoy Waiwera so much just relaxing in the pools and spas all day . I think it is the best thermal resort every. I thought it was great until I found out that people have died and got really injured because over stupid decisions.But i still enjoy spending my day at the wonderful Waiwera Thermal Resort. My favourite thing there would have to be the MOVIE POOL because you can relax sitting on the side of the pool and watching a great movie at the same time. The staff are great and very kind and I enjoy going on the slides like the twister and the speed slide would have to be my favourite slides there. I think that they need to upgrade and put news slides on that are very interesting and funner than the rest but other than that I have a blast.

bambiboo515 - Maungaturoto
Rating: 6/10 14th May 2010
Dissappointing. Old fashioned facilities and over priced compared to similar service offerings. Especially poor when having to pay full entry price for half of the facilities to be closed.

steven nicholls - nz
Rating: 2/10 9th May 2010
We arrived at Waiwera to find all slides were closed for maintenance on a Saturday (no advice of this on their website). We were still expected to pay $60 for a family pass (the standard rate) which is pretty exorbitant for a SWIM. We went to Parakai Springs instead and had a fabulous time on the slides and in the pools for $40 for the family. Recommended!

Lisa - New Zealand
8th May 2010
I was very disturbed by my visit to waiwera hot pools. Mainly because the staff were very unhelpful meaning not able to understand my requests i asked for. The adult pool was very over croweded by children underage who shouldn't have been in the adult pools. The pools in my opinion need to be upgraded immediately im deeply concerned on the health and safety regulations and for your customers well being. My experience was appauling and i did not enjoy it one bit.

Dallas - New Zealand
Rating: 1/10 30th April 2010
I decided to come here whilst on holiday with my kids this Easter Holidays. I had not been for ages and had been told that there was some upgrading done. I would like to say that my whole experience of Waiwera is terrible. The place is dirty, the changing rooms filthy, and the slides look like they need to be bulldozed! I would NOT let my children on them for fear of them falling down. The staff were miserable and did not seem happy to be there especially the confused staff in the day spa(By confused I mean that nobody seemed to be able to help me with my request) I tried to make a complaint to the manager but was fobbed off that he was "Unavailable" so I just left and I will not be back. This place really needs the promised "Upgrade" from the actual maintenance and the customer service of its staff.

J Cross
Rating: 2/10 21st April 2010
These pools do not live up to pictures or descriptions on their website. Whole complex was very run down and very unpleasant. Over priced and completely not value for money. Nor is this a place to relax in the weekend. Pools were dirty and adults only pools were swarmed with children. Would never recommend !!!

emma ransley
Rating: 2/10 19th April 2010
The complex is in a very poor state of repair - dirty communal areas, including changing areas and toilets. Despite asking for a refund after 20 minutes, the manager could not be located as he was "in an appointment', 'at a meeting', on 'a 1 hr lunch' and finally on a '2hr lunch break'. All in all, very poor value for money and an acknowledgement that the place needs a revamp is made on signs within the complex once you've paid your admission. One to miss.

D Sumner
Rating: 1/10 17th April 2010
Like walking into a 70s or 80s timewarp. Badly in need of a paint job and upgrade (I agree with other reviews here mentioning that). Water slides are very good and exciting. Grounds are nice (e.g. volleyball court and picnic areas) though underused as most people (especially bogans and kids when I was there in January)seem to congregate in the large lukewarm pools. The adult only pools however are very good - could go up a couple of degrees. The movie pool is lacklastre in my opinion hard to see the cheap looking screen clearly due to glare and the movies are nothing to write home about it.

Sandy
Rating: 6/10 31st January 2010
Waiwera Hot Pools would like to have better signage especially sign posting on the main state highway visible to customers and road traffic, however we are struggling to get the Rodney Council to agree to this. Given that the Waiwera hot pools are still Rodney’s number one tourist destination attracting 350,000 customers per year to the area and we are an historic landmark having been around 161 years, I think this is something the council should consider and support especially in these tough economic times. If you would like to support our cause and make us easier to locate, please write to the Rodney District Council in support of moving our signage to the main state highway as a matter of public interest.

Wendy Snookes - General Manager - Waiwera
Rating: 10/10 27th January 2010
i think is was OK, but they should put easier maps on, it was really hard to find

Cindy - Auckland, New Zealand
25th January 2010
Waiwera Thermal Spa is open 365 days of the year from 9am to 9pm. We wish all our customers a Happy New Year.

Tawhai Dinsdale - Waiwera marketing employee
Rating: 10/10 5th January 2010
Awesome place to be in the summer, very relaxing and refreshing. The slides are my highlight.

tina
Rating: 9/10 26th December 2009
hi im a student i have been to waiwera thermal resort spa i just love it...... thanks

koyal - auckland
16th December 2009
What a fabulous experience at the spa - wonderful service, wonderful setting. I could not find a single thing to fault them on.

Angelique Jurd - Auckland -New Zealand
Rating: 10/10 7th December 2009
I absolutely love Waiwera Thermal Resort and Spa. Up until a few months ago I thought that Waiwera only meant hot pools and water; however it is so much more. A week ago I had the most incredible massage and cannot wait for my next one!!!

Vanessa Liddell - Auckland, New Zealand
Rating: 9/10 7th December 2009
Clients are made to feel very special at Waiwera Thermal Resort and Spa. From the moment you walk in the spa entrance, it is an oasis of calm and peace. The treatments are well explained, the pools delightful and the entire experience a treat. I was even sent home with a lovely gift - how nice is that?

Lynnaire Johnston
Rating: 8/10 4th December 2009
Went back again today after seeing the Waiwera people at Orewa Santa Parade. Had a fabulous time, the new lady general manager is doing a fantastic job and really sorting the place out. Will definitly be back on a regular basis. thanks also for my new rodney residence card which gets me huge discounts!

Sylvia - Auckland
Rating: 10/10 21st November 2009
Took the older kids, haven't been for awhile. They had fun on slides and pools, staff very helpful when approached. Went into Spa complex, and was given a tour of the facility. What a shock. You wouldn't know how beautiful it was behind those doors. Although I didn't have a treatment or a Private Spa the place is a credit to Waiwera. Staff very nice to show me around. Outside pools maybe need a lick of paint and toilets some attention on busy days.

Karen - New Zealand
Rating: 8/10 10th November 2009
Took the kids here on a beautiful spring day. It's great value, as you can stay as you like. There were so many pools and slides, there was something for everyone. The cafe actually serves great coffee, and the Waiwera sparkling water is delicious. There were good food options too. We took some snacks and drinks to save money, but splashed out on a yummy lunch. I saw many families enjoying picnics, there were plenty of tables and shady trees. My favourite was the sapphire pool, near where the lava pool water overflows ... I could have stayed there all day!

MrsDesperate - Auckland, New Zealand
Rating: 9/10 30th October 2009
Came to Waiwera about 2 weeks ago during the school holidays for my sons birthday. I did not want to swim so I booked myself into the spa for a massage and facial whilst the boys swam outside. We all had a great time even though it was pouring with rain. I can't afford to do this all the time and it was a lovely treat for me. Ill be back for my own birthday celebrations soon.

Samantha - Auckland
Rating: 9/10 24th October 2009
Being a local, I have been to Waiwera on several occasions - be it with friends and their children, anniversary celebrations in one of the BBQ huts or to relax in the spa and steam room with a girlfriend. Given - the pools are looking tired and in need of a facelift, but this has not put me off visiting and having a pleasant experience whenever I visit. I can imagine it must be difficult for the management to schedule appropriate times for upgrades and maintenance works when this is such a popular and busy resort - all year round.

Niccy - Hibiscus Coast
Rating: 8/10 22nd October 2009
was pleasantly surprised how relaxing pools were on a cold wet day. Took four teens who had a ball, thought we would spent and hour only to find 4 hours went by. thanks we will be back soon

Ang frost - birkenhead
Rating: 9/10 9th October 2009
If you want a relaxing and soothing time in a thermal resort, can I suggest that you do not visit during the school holidays, as this will clearly be their busiest time with parents bringing their children for a fun day out.

Sylvia - Auckland
Rating: 9/10 8th October 2009
Just had a great experience at the spa. My facial and massage were to die for. The staff were nice and accommodating. I highly recommend having your beauty experience at waiwera. I am getting married next spring and i plan to have my bridal party with them. They also have accommodation which i haven't experienced yet but i bet it is as good as it looks. Thank you for such a great experience.

Tanya Paul - Auckland
Rating: 10/10 7th October 2009
I disagree with some of the bad comments on here. We visit this weekend to discover Waiwera's was celebrating their 161 birthday . The staff did a wonderful job with competitions for the children. I was greatly surprised when our daughter won a gift bag which was full of goodies and a free family pass. I found there was great little areas to sit and plenty of shade. The staff were kind and informative. Yes i must admit that the pools need a paint but that's only cosmetics. The place was clean and tidy and our whole family had a great day. We spent 6 hours there. So well worth the money.

brenda song - hamilton
Rating: 10/10 5th October 2009
Not relaxing !! Needs a good paint or knocked down completely and re built. DO NOT BE FOOLED LIKE I WAS BY THESE PHOTOS !! It is disgusting !!Staff o.k. they have to put up with working in a dirty place!! Spa girls un helpful !! DO NOT BE FOOLED!!! [old photos have now been removed 30Sep09 - sheldon]

jo - auckland new zealand
Rating: 1/10 30th September 2009
Bad presentation, layout, needs refurbishing and paint. Dirty. Good for kids only. Food and drink in pools. Adult pool was cold, boring, not relaxing. Could of used beautiful bush outlook as relaxing setting. Overpriced.

Nicky - NZ
Rating: 1/10 26th September 2009
Great!

bb - NZ
Rating: 10/10 17th September 2009
Was here on holiday and had a great time. The staff were very helpful and the place was totally relaxing.

Margaret
Rating: 9/10 24th August 2009
Expensive, busy, loud, dirty. NOT relaxing at all

Esther - Auckland
Rating: 1/10 14th August 2009
How can you say that Waiwera is filthy...Have you seen the spa lately? I suggest you go and have a look...

Diane
Rating: 9/10 28th July 2009
I think that the Spa is beautiful. Its one of the most lovely places I have been. I went last week there and had a lovely treatment. Its very peaceful and the staff were really bubbly and friendly. I did not go into the hot pools. As for the reelee marketing thing I don't think it has anything to do with Waiwera. I think that it is Reelee marketings fault and Waiwera is left picking up the pieces just so they don't get a bad name for themselves. It must be costing them a fortune...I think that people should stop moaning and realise that if it is too good to be true it probably is....

Louise - New Zealand
Rating: 9/10 27th July 2009
My husband and I took the kids and our nephews (total of 6 people!) back there over the school holidays and it only cost us $30 and we stayed the whole day! Fantastic!

Toad - New Zealand
Rating: 10/10 20th July 2009
I always get the private spa........facial blah blah blah. I like it there but agree that it needs a gud clean up. Everytime I go there (around 6-10 a year) the staff are really good!The facial lady has a good laugh with me, so maybe it has more to do with how you portray yourself?! If your rude then why expect anything better in return?We're all human....

Erina - North Shore
Rating: 8/10 17th July 2009
Don't waste your money! This places gets worse every time, and this visit will be our last. Staff with bad attitudes, filthy changing rooms, bad maintenance, poor supervision of pools and over-priced. A rip-off.

Keith - NZ
Rating: 2/10 10th July 2009
the best in nz

john - papakura
Rating: 10/10 30th June 2009
Well I also bought vouchers through Reelee Marketing without knowing they were fraudulently selling them on behalf of Waiwera Spa. I guess if you look at it from Waiwera's perspective, they have come out of this as badly as the customer and are also out of pocket too as Reelee Marketing took all of the money! The lady I spoke to at Waiwera was really lovely and offered me spa treatments to the same value as what I had paided Reelee Marketing at no additional cost, which they didn't have to do. They were quite within their rights to turn me away but instead offered to accommodate me. I would like to say, good on you Waiwera, I will definetly be coming back! Thanks also for helping me try to get my money back from Reelee Marketing too! By the way, if you have purchased Reelee Marketing vouchers and the package looks too good to be true, it probably is! Buyer beware!

Toad - New Zealand
Rating: 8/10 29th June 2009
The SPA is great, the pools need some maintenance, the food place has improved.

Fabian - Uruguay
Rating: 3/10 29th June 2009
well i too ( and two friends) like sharon peacock seem to be a customer that got dicked over by waiwera and this marketing blundle in regards to a spa voucher, feel totally ripped off and am now seventy dollars broker with nothing to show for it, in actual fact waiwera refuse to do any of the initial promises. im spreading the word....

gabe - warkworth
18th June 2009
I bought a voucher for $70.00 for the Infinity Spa in January 2009 I also bought one for my daughter in law they are valid for 6 months. I thought what a lovely gift and also something to use when that special occasion arose. Imagine my shock and horror when I phoned up to book for both of us and was told they could only do "bodywork" on a Tuesday or Thursday evening and that there was a waiting list of a couple of months!! I spoke to the Manager and she was not going to budge, says she never sold me the voucher that it was sold by a company called Reelee Marketing - duh - I feel completely ripped of they have the money and I have nothing - I can only get there on a Saturday - shame on you!! this is not the last you will hear from me!!

Sharon Peacock - New Zealand
7th June 2009
awesome pools i love the twisty turning slide its a great day out for the family!!!

shevana davies - coromandel
Rating: 9/10 26th April 2009
Sure it is expensive; $25 dollars per adult, $20 per student, and children like $15ish. But stay there a couple of hours, like 4hours and thats getting cheap! it costs $13 for a 2 hour movie plus drinks on top of that- thats expensive. Plus what me and the bf uses the pak n' save coupon the buy one adult entry get one free mon-fri, not in holidays. so thats only 25 for the two of us! Pretty cheap. The only complaint i have is that last time i went the rugby was playing in the movie pool... "movie" pool. I say play some classic movies or let us watch sky movies, who cares if it is half way through.

Sarah - NZ
Rating: 9/10 15th April 2009
I was very excited to go to waiwera pool again after years of passing it. We finally got there on easter weekend. Firstly disappointing to say the receptionist was very morbid indeed! she was not very knowledgeable about the services within the resort. Because i inspect accommodation holiday properties and resorts, this first impression was not a good one. The cost of $25.00 per adult, is relative. However to walk into the swimming area and see that it is not a very well kept resort was disappointingly expensive. I am aware there is alot of money going into the upgrade of this thermal resort it is a great idea, as the Waiwera thermal resort & spa has always had a very friendly family inviting feel. I will be returning once the upgrade is complete. Hope to see professional informative friendly staff and better facilities become available. Regards

jessie - NZ
Rating: 2/10 14th April 2009
Definitely needs a major clean, repairs, a facelift and a more caring approach to customers. Used to be worth visiting but is now overpriced and tacky. I've just taken some overseas visitors and really wish I hadn't. It's a shocking facility. Go to Hanmer Springs - that's the way NZ does it best.

Andy - Christchurch NZ
Rating: 3/10 9th March 2009
Coming from the UK we can only say you lot are so lucky to have a facility like this. We were so chilled out at the end of the day and regardless of the complaints it will certainly on our lisit to visit again when we visit again!

Doyle Family - Yorkshire UK
Rating: 9/10 27th February 2009
needs a clean and is overpriced! The staff are very young and could do with some lessons in customer service... still the children enjoy it.

Bailey - Orewa
Rating: 3/10 27th December 2008
i think its a great place with a little some thing for every age the old enjoy relaxn out in the adult spa big kids enjo the slides and the lil ones can splash round in the baby pool plus we stay at the holiay park get discounts into the pools and it only $60 per night and is really tidy clean and has friendly staff

toni - auckland
Rating: 10/10 29th November 2008
I emailed them to book for valentines day for accomodation and a spa treatment. the toal cost was going to be $535 and they told me to call them closer to the time and didn't answer any of my questions. i found it incredibly rude. i am going to complain to them.

Sarah - Auckland
21st November 2008
The pools are being upgraded at the moment and will be finished by the end of next week. Apparently whole place is undergoing a face lift to enhance the fun environment and make it more like a resort! Can't wait!!!

Toad - New Zealand
Rating: 8/10 4th November 2008
Very overpriced in all areas, outside pools and cafe food and the spa. Would rather go to Parakai at least you get your moneys worth there.

Rachel
Rating: 2/10 16th October 2008
andrew lemme
Rating: 10/10 13th October 2008
We climbed the back fence so as not to pay the gate price, all good except Dan who cut his hand on the barbed wire and bled in the pools a little (it wouldn't clot quickly for some reason). The hydroslides are always fun and the staff tend to be to overwhelmed watching lazy parents' kids for them, so it's a pretty good free day out for the opportunist.

Jim Jimmy Johnson bang jimbo - Auckland
Rating: 7/10 7th October 2008
i thought it was great i went there earlier this year was well impressed i think it has gotten better since 5 years ago the lifeguards seem to be doing there jobs they abbied by the rules and only seem to be trying to help people out i am surely going to go back there again and should be later in the holidays it was truly a ten star experience. P.S. just remember the lifeguardds are short staffed and are only trying to keep EVERYONE happy so they dont have enough staff to clean the toilets and changing rooms every second of the day.

Candy - new zealand
Rating: 10/10 5th October 2008
waiwera deaf needs some attention to the pools, they sooo need a paint, other than that the spa has brillant service, yes it can be pricey but you truly do get looked after. it is worth every dollar, i must admit though the facial chick didnt crack a smile at all :( other than that waiwera was fun

bamboo
Rating: 7/10 26th September 2008
I Have no idea what all these people are talking about cause waiwera is the best! I Loved it the first secound third fourth and fifth time i went there it is just absoulutly amazing and i love to go there. We are going to go there this week on thursday and im sure that me and my mates will have a great time! :) muwah !

Zanna`hh - Auckland City
Rating: 10/10 7th July 2008
I had a 1hr massage and private spa & would recommend it! The service was very professional. I felt like a V.I.P. the whole time I was there. I have yet to experience the outdoor pools.

Jane - Northshore
Rating: 10/10 16th June 2008
Way overpriced for what it is. I also cannot believe that Waiwera has let two idiot lifeguards respond to some of the comments posted in such an unprofessional manner. Status anxiety in frontline staff is never good for customer service.

Graeme - Auckland
7th June 2008
you rock xoxoxoxo

leah adames - kerikeri
4th June 2008
my partner and i came up to auckland especially to have a romantic get away at waiwera hot pools which we had been meaning to do all year...when it finally happended we were not as inpressed as we expected to be.we relised it was a family pool so we went in the adult ones where it cleary says "no children" so we come in there and we see that there are children so it was just like every other pool.....and it was very expensice...$25 EACH.....the pools wernt clean....toilets wernt clean...i think waiwere should lower costs or higher the standards...AND THEN we will come back..and maybe the other people complaining will be to. thanks

*stacey - hamilton
Rating: 5/10 26th May 2008
Very over priced for what it is.

Mo - Auckland
Rating: 3/10 11th May 2008
good times good people needs a few upgrades. but I came to relax with my children who dont need to see X rated action. I agree.. bring your family here don't make your family here.

Big John
Rating: 9/10 3rd May 2008
ur right pools are disgusting and overpriced but the slidye swere awesome! you cant complain on that!

Maikel - You know!
Rating: 8/10 29th April 2008
Vastly over-priced that we decided we would not go in the end. On the way back from Russel we stopped at Waiwera with the intention of a private spa for an hour. The private spa was $40/hour - high enough, but fair I thought until I was informed it was $40 per person - a charge that borders on rudeness. Personally I feel that the charge should be per spa pool not per person. Then I was informed that I would have to pay the $25/person entry fee too. For one hour in a private spa pool, the cost was going to be $130. At that price I just turned around - neither myself or my wife could justify that expense - not for a single hour!

Rob - Auckland, NZ
Rating: 3/10 28th April 2008
It was OK there. The Movie Pool is too small- Crap movies on. The inside pools- Opal, Lava pool etc had big chucks of dead skin floating around in it--GROSS. Defiantly over priced!! Slides were fun. Nice cafe, Need to clean changing rooms and toilets more often.THEY NEED TO CHANGE THE GROUND, GRAVEL CUTS UP YOUR FEET. SO BRING BEACH SHOES!!!

Patria - Auckland
Rating: 4/10 27th April 2008
GOSH, i have to agree with the other lifeguard on here, we have rules for safety, if you want to get hurt, dont come. and for those people who are not coming back, maybe change your attitude because with the minimal staff we have, we do a bloody good job and if you want to make it better, come work here yourself and see just how hard it is. WE ARE NOT HERE TO BABY SIT YOUR CHILDREN, WE ARE HERE TO SUPERVISE. YOU ARE RESPONSIBLE IF YOUR CHILD CANT SWIM. Maybe have some comon sense that if they cant, you go down the slide first, not them, because i had a girl sink to the bottom as her father though it was a good idea to send her down first. how stupid. when you have seen a child unconscious due to lack of parent supervision, it hits you in a way undescribable, so yes we will be the fun police. GET OVER IT. if you want privacy, come hire a spa, it is a family pool, not a family making pool.

Lifeguard 2 - Hibiscus Coast
Rating: 9/10 19th April 2008
the spa staff need a pay rise, they are amazing. thank you for helping us, we had a wonderful experience

JMHB - NZ
Rating: 10/10 19th April 2008
hmmm.... what to say about the good old waiwera; firstly I feel it is my right to protect some of its reputation and especially that of the people that work there SLIDE FACTS: a child has gone down the slide wearing a back pack and smacked its head on the side of the pool, if the pool is too deep for a child who cant swim then why would you send it down the slide in the first place????? if you go down a slide with more than one person what do you think happens to the one at the front... we have had broken pelvices! if you go down face first you could end up like the guy who slammed into the bottom of the pool breaking his nose and knocking himself out! someone has died standing up on slides! imagine waiting for your mate or child at the front of the slide with your head right in front of the opening looking for them, next thing they come shooting out and hit you smack in the face... broken nose for you and some sort of intence pain for them! BIG FACT the lifeguards dont make these rules to be kill joys, they are actually amazing people who just want to have fun BUT they have to do there job and if that means telling you how to be safe or asking you to supervise your under 8 who cant swim then so be it. THEREFORE: one at a time feet first lying down on your back, when you get to the bottom please please please move out of the way and if you are catching a young child then please stand slightly to the side :) GENERAL FACTS t-shirts are fine in the pool as cotton does not affect the water quailty at all... the real reason people are not aloud to wear them is only known by a few people at waiwera and to be honest I AM REPULSED BY THE ANSWER bombing and flipping are not allowed as people tend to get carried way and hurt themselves eg. little girl last week did a backwards flip into the pool and hit her head on the side. bombing is more of a distraction as people dont like big splashers and apparntly some people can get spinal injuries???! the movie pool is not really a movie pool as they can only play sky movies with a rating that parents wont disapprove of, trust me if i had my way it would play real movies and have real volume but half the time people dont want to watch what others are watching and for some people its too loud and others its too quiet. the greatest thing about that horrible cutty vicious concrete is it STOPS PEOPLE FROM RUNNING!!!!!! to be honest i dont actually think dats why they have never put new concrete down but so few people will run over it that it has prevented lots of nasty slips :) the adult pool is supposed to be for ADULTS ONLY but if a child is sitting in there with mum and dad and not jumping about like a loony then if no one else in the pool objects then they can stay. however if im doing a roam around the pools and a bunch of adults are jumping about i will ask them to stop or even kick them out! the toilets get cleaned as often as they can be due to the number of lifeguards on both male and female, but admittidly it is hard to get in there on busy days... the cleaning products are very sweet smelling and pungent and its not the easist thing trying to clean while you are surrounded by a bunch of half naked strangers... you basically want to run out the door BUT WE DO CLEAN THEM ANYWAY! the water is tested every 3hours as per standard for all public swimming pools in new zealand and the funny floating stuff in the pools is just a build up of natural minerals and is completely harmless the place is expensive at $25 per head but if you consider staying there all day eg. 9am till 10pm then i guess it works itself out but i wouldnt reccommed a weekend or just going for a couple of hours! all in all either you love waiwera or you hate waiwera but reguardless of that people will always come back. me, I love waiwera... its the speedslide and meeting random customers and getting thrown in the pool on my birthday and going for swims with my workmates who are like my family and knowing that my job is important and that I can save a life if I need to and that I HAVE SAVED LIVES :) *peace out homiez*

LIFEGUARD - auckland
Rating: 10/10 8th April 2008
Very overpriced for a shabby looking facility. CHildrens pool a joke. No Slide apart from a stupid frog with zero gradient on it. The pool is Freezing and miles from adult pool so you stand around freezing your butt. No Family changing facility. The smallest slide on the slide tower is still not suitable for little kids as you are not allowed to go down with your child nor are they allowed to wear arm bands yet they plunge into a deep pool. The slides are not easy climb into either. Compared to AC baths in Taupo where we had a fantastic time with the kids, who went down really long tube slides doubling with us or wearing arm bands and they exit into a shallow bit of water- Waiwera was crap. Too many rules, dated facilities. Wont be going back.

Fiona - Auckland
11th March 2008
so overpriced its not funny, not suitable for little ones, staff were unhelpful. Toddlers pool so far away from adults pool. The fun police have gone overboard and common sense does not prevail. Dont think we will go back.

amanda - nz
Rating: 3/10 11th March 2008
Well overpriced!! for what you get, unclean water, unfriendly staff, toielts ar horrible. I am suprised it was busy, we will definitly not be returning. Will also be writing a letter of complaint regarding their life guards, NOT IMPRESSED!!

Michel - Auckland
Rating: 1/10 27th January 2008
i went at 9.30am and stayed there untill 8pm! I had the best day ever, my partner had fun and so did the two little ones... I absolutely loved the speed slide! great great fun, I will definately be going back soon.

Charlie Kassi
Rating: 10/10 26th January 2008
No toilet paper, no soap, flush mechanism inoperable. We won't be back.

Sarah Daniel - North Shore
Rating: 4/10 5th January 2008
gosh the smelly disgusting water as horrible cant believe i went here. the slide were fun but you people need to respect.

jessica - nz
Rating: 7/10 21st December 2007
Made a visit to the center after about 8-10 years, place is dated, Anit slip flooring covering on Slide tower is worn out and could do with a water blasting to clean it, Some slides not open. Movie pool not shaded properly and sound not very loud enough to enjoy. Kids jumping into adult pool. A bit expensive at $22. Gravel concrete a bit sharp on the bear feet. Overall a bit of $ could not go a miss on updating the place

Dissapointed - NZ
Rating: 3/10 4th October 2007
We love you Waiwera. keep up the good work team..we'll be back for sure!! Your staff are really nice and sensible...too sexy aswell! We loved the movie pool, nice and relaxing. I Dont know what these people are moaning about, nothign better to do?. See you again soon! : ) : )

Sian, Leesh And Jess - Franklin, Nz
Rating: 10/10 13th August 2007
Visited here at Christmas for the first time in over ten years. Was really dissapointed how much it has slipped. Very overpriced, everything was filthy, changing rooms, toilets, paths and pools. Overcrowded and very noisy - not exactly a relaxing place anymore. Spent only 15 mins there, so revolted by the lack of sanitation, that we left

Grossed Out - New Zealand
Rating: 2/10 20th June 2007
I was highly impressed by the water quality, last time I went four years ago it was disgusting and last time I went the lifeguards were ignoring the customers and being useless but this time around they looked like they actually knew what they were doing. Someone must have taught them? I did hear that they weren't qualified at one point?

Jub jub - New Zealand
Rating: 5/10 10th June 2007
I have been twice to the pools and not enjoy it as much as i thought. toilets not up to standards, and the second time there were a group of people who went into the pool and one of them got sick vomiting in the water. it was descasting. since then I have never return. as you can see there is no much control. and the price to enter is to high for what you actually get.

joanne - auckland
Rating: 1/10 6th June 2007
Was a pleasure to meet Mully, AKA, Andrew Mullinger, he is a real asset to the company.. Water was sparkiling as always and I was even lucky enough to appreciate the cool blend of Infinity flavours on my taste buds. A great experience.

I am Not Andrew Mullinger - Magenta Beach
Rating: 10/10 25th March 2007
Two pools closed because of children not wearing water nappies. Ground is really nasty on your feet also a lot of dirt up on the slide tower (smells). Lifeguards often leaving pools. Gardens are being upgraded by the looks of things, they are well looked after. Toilets are a health hazard. Maybe i went on a bad day but it sounds like its a regular occurance. serious upgrade needed.

anonymous
Rating: 1/10 4th February 2007
anonymous
Rating: 10/10 1st February 2007
Slides and all good but the place needs a very big clean up and the pools need some overdue maintenance .. toilet facitilies very unclean ... its a great place but needs a good clean up... went last year and it was better then.

Karen - auckland
Rating: 4/10 16th January 2007
Good time. All staff every helpful.

Billy
Rating: 8/10 8th January 2007
Pools good but facilities in need of some work. Paint and floor coverings coming away. Staff looked like not enjoying their job. Children in Adults Only Pool annoying. Not a bad place to go. Slides still a good favourite. Need to improve pools.

Steve - Auckland
Rating: 6/10 31st December 2006
Waiwera is off the chain for hizzy for sizzy. slides remind off the hoods wrere gangstarz r.hugh needs to get hias facts right before makinbg a comment

Anonyomus - Auckland
Rating: 10/10 28th November 2006
I regularly bathe in the "naturally hot" waters.. The lifeguards are consistently ugly however their genuine love for the job shows in their up-beat mannerisms!.. Truly a 5 star experience.. (Out of a possible 10 stars)

Tsanmore Ayb - Whangaparaoa, New Zealand
Rating: 5/10 18th November 2006
Sweet as

Sam - Auckland
Rating: 10/10 15th November 2006
Abbey - Auckland
Rating: 10/10 19th October 2006
no coment

bob miclane - auckland
Rating: 10/10 9th October 2006
Had a good time. Staff seemed pretty onto it. Water quality has improved since the last time i was there. generally impressed with the improvements and environment. Great entertainment having a dj and the big floating water run. Slides are still the same as 5 years ago. Its expensive but still great fun on a beautiful day. School holidays so lots of families around. Next time i will remember my flip flops, the concrete really hurts your feet.

Jill - Prescott
Rating: 7/10 5th October 2006
Good during the week, too crowded and expensive on weekends

Craig - Auckland
Rating: 2/10 25th August 2006
The water is disgusting, and i dont even drink it!

Howard Li
Rating: 2/10 22nd August 2006
Way, WAY too expensive for a family at $22 a head entrance. Movie screen couldn't be seen properly as it wasn't adequately shaded. People being told to leave the pools because they were in T-shirts - more accurately, some clearly Muslim older women were asked to leave, whilst younger locals in T-shirts were ignored by the staff. I queried this and was told the cotton gets in the filters - so why no ban on cotton shorts, which were everywhere in the pools?

Lynda - New Zealand
Rating: 1/10 16th April 2006
The only time I have been there the water was disgusting, This was during a school holiday period, but after mentioning it to friends, it appears to happen regularly!. Did not like the white things floating in the movie pool one little bit.

Petra James - New Zealand
Rating: 1/10 3rd January 2006
Lots of families. Pools nice and hot. Love it every time I go there. Waterslides are fun, queues aren't too bad at all. Is great no matter the weather

B M O - Dunedin
Rating: 7/10 3rd November 2005
There was nowhere to sit outside in hot enough water, talkback radio and a movie screen ruined the best two pools. Terrible showers, over priced even with a discount.

Hugh - Auckland
Rating: 4/10 13th August 2005
Truly commercialised, aggregate concrete underfoot really hard on your feet (bring jandals), lots of pools to choose from all at different temperatures, great water slides/rides and a great days outing for families with lots of active kids. They have a pool specifically for adults only (thank you) but kids still try to sneak in and spoil your day. A great movie screen pool which is really quite hot, and too hot to spend the entire movie there. You should be prepared to stay for the day too - so much to do if you have kids!

Denise Moffitt - Auckland NZ
Rating: 5/10 11th August 2005

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