Agree with some of the previous comments which did not read before going there. Nice place & grounds but the unit was below par for the price. Website says hot thermal pools but these are luke warm (not 32C). Unit was clean but smelt damp. Don’t mind older units but do like to have sky(free channels only) and there were no wine glasses. Microwave wasn’t useable. Had to request replacement towls and empty rubbish bin for 2nd night. No one asked how we were going even though we were the only ones in the units, so hence didn’t bother to say anything when we checked out. A pity as the place is attractive. Should have gone to Taupo like we intended originally.