I cannot fault this place. I arrived very stressed after a couple of bad accommodation experiences, and the lady at reception gave me a considerable discount on what turned out to be the disabled unit. (As I am slightly disabled it was ideal.) This was in May 2013. Beautiful clean unit with all mod cons including its own laundry and a walk-in large shower. Very new and spotless. As for the pool, well it was immaculate, just the perfect temperature (38) for a 3-1/2 hour soak, not many people there, maybe a dozen, and with foresight they have a tap where you can re-hydrate, a facility missing in most of the hot pools in NZ. I am going back there again this May (2014) and really looking forward to it, as it will be my last hot pool before I fly back to Oz.