Returned to Miranda for the first time in ages over the weekend. A wonderful spot spoiled by poor service! I’m not sure who’s running the place but they really need to brush up on their PR skills. William, I think that’s his name is friendly enough but totally unprofessional! The guy is an idiot! As for the Indian lady on the front desk, very rude! The rest of the staff looked very despondent. Last time I was there some bald guy was in charge and the service levels were fantastic! Plus the pools were much hotter!