My husband and I visited the hot pools last night for the first time in a number of years. I have to say I was disappointed at the warmth of the pools, the two small pools and the larger one all seemed to be the same temperature which was not quite warm enough. On our last visit there were three small pools which I remember to be way warmer than the main pool. We sat in the smallest pool which seemed to be the hottest and lots of people that came in were also looking for something warmer. We were also disappointed to see all the water jets in the big pool had gone. Also the service on reception was very poor, the girl ‘serving’ us seemed more interested in her conversation with her work mate than serving us. The complex did seem clean which was good to see. If the pools were at their normal temperature I doubt we will visit again.