Visited a few months ago. The private pool down by the river sounds good but the rest was disappointing to say the least. Ridiculously SHALLOW top pool (the only one that seemed close to the usual hot springs warmth), old bleak concrete block surrounds. Staff OK albeit somewhat matter-of-fact and ho-hum (having seen the facilities I now understand their lack of enthusiasm!). I think money better spent at the excellent Firth Tower museum nearby or at other pools such as Te Aroha’s unless you were camping there and used the large cool pool for swim exercise or to occupy the kids.