Went there yesterday for an afternoon/evening soak. Wasnt very impressed at all with the algae/ green slim in the rock pool or by the fact you could feel it on your feet. Also rock pool was left to flood in both Afternoon and evening, not very safe and a waste of water really. Food however was very nice though and lady behind the counter. Hope you get this up to scratch soon, will go 4 hours further to Ngawha hotsprings next time.