Waingaro Hot Springs [CLOSED]

I travel to the mainland regularly and visit Waingaro Hot Springs as it is on my list of `places I have to go`. I have read a lot of the negative comments and some are from people who have not visited this complex. (This concerns me.) I take my foreign visitors and friends who can`t say enough about the great experience that had while there and wish to return when visiting the country or region in the future. They find the staff very hospitable and the geothermal water and beautiful scenery intruiging.
I believe the natural hot pools nationwide experience similiar issues that certain members of the public are blowing way out of proportion when commenting on this complex. I give the place 10/10 and good luck……..