We were apprehensive due to previous comments. We stayed for 1 week in the flat. There could have been a bit more communication with emails before we arrived. However with 4 kids ages 14yrs-18mths plus mum and dad, we found the pools and grounds had just enough to keep everyone happy. We would definitely visit again but we would stay on the site, not across the road! Amro was always chirpy! Special Thanks to the staff especially Nina and Nan they were very welcoming and always had a smile!