Would not make the trip from Auckland again and cannot recommend. This complex has the potential to be awesome but has just been left to deteriorate. very shabby and basic. unhelpful staff…a camp store that doesnt sell anything (!!?)..not even an ice block when we visited…no food facilities…dirty main pool…very expensive..web site does not state you pay extra for slides…very unahappy about this. other hot pools are much better value for money….sorry but a big thumbs down from my family