Your price is rising, your establishment is deteriorating, most of your staff is pleasant but the manager of this operation needs some SERIOUS customer services skills. We used to attend these pools on a regular basis, but have found paying for even the wave pools to be a better experience with hygiene of the utmost importance. It is a lengthy drive for such a second or even third rate experience. Shape up guys or do NZ a favour and ship out! You cannot continue to give NZ clean, green image along with our great personality and customer services skills a bad name. Our economy is dropping enough without places like this encouraging visitors not to return!