I bought one of the promotional VIp cards from Reelee Marketing and I thought it was fantastic. It was great value and it gave me the oppotunity to try the Spa without having to spend lots of money. The service though at Waiwera was not great and in fact the owners wife was there and she was rude. The services must be given by Waiera if they refused to then you needed to have taken that up with Waiwera.