Took the older kids, haven’t been for awhile. They had fun on slides and pools, staff very helpful when approached. Went into Spa complex, and was given a tour of the facility. What a shock. You wouldn’t know how beautiful it was behind those doors. Although I didn’t have a treatment or a Private Spa the place is a credit to Waiwera. Staff very nice to show me around. Outside pools maybe need a lick of paint and toilets some attention on busy days.