I was very disturbed by my visit to waiwera hot pools. Mainly because the staff were very unhelpful meaning not able to understand my requests i asked for. The adult pool was very over croweded by children underage who shouldn’t have been in the adult pools. The pools in my opinion need to be upgraded immediately im deeply concerned on the health and safety regulations and for your customers well being. My experience was appauling and i did not enjoy it one bit.