I visited my daughter and took my 3 grandchildren to the pools for a swim. My daughter has been in the uk but on retunring back to the pools we found them in the same excellant condition as when we left. Children ages 3-7 (tall for their age) but not at one stage were any of the three pools too deep for them -so excellant for families.
There is excellant barbee facility and changing rooms were clean.
The pools were sparkling clean a+++
The owner – well I cannot comment on other peoples encounters but it always seems to be the people who moan put comments- so just remember that hundreds of others attend the pools without any issues. I found the staff to be friendly.
For a family there is no question for me – The Welcome Bay pool is the best family pool in Tauranga.